DISBURSEMENT DOWNTIME

Incident Report for Monnify

Resolved

This incident has been resolved.
Posted Apr 29, 2026 - 16:10 BST

Monitoring

Hello team,

There's been an improvement in the service and transactions are processing successfully. However, we are monitoring for stability.

Thank you for your patience.
Posted Apr 29, 2026 - 15:34 BST

Investigating

Hello team,

We are experiencing internal difficulties with disbursements at the moment. Consequently, Merchants may encounter pending/failed transactions when transferring funds from their wallets to other banks.

The technical team is currently working on resolving this issue ASAP. We apologize for any inconvenience this may cause and will keep you informed of our progress.

Thank you for your patience and understanding.
Posted Apr 29, 2026 - 15:17 BST
This incident affected: Disbursements.
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