All Systems Operational
Uptime over the past 90 days. View historical uptime.
Payment Collection Operational
90 days ago
99.97 % uptime
Today
Virtual account payments ? Operational
90 days ago
99.97 % uptime
Today
Card payments ? Operational
90 days ago
99.97 % uptime
Today
Disbursements ? Operational
90 days ago
99.89 % uptime
Today
Webhooks ? Operational
90 days ago
99.97 % uptime
Today
Verification APIs Operational
90 days ago
99.97 % uptime
Today
BVN match services ? Operational
90 days ago
99.97 % uptime
Today
Bank account verification service Operational
90 days ago
99.97 % uptime
Today
Mobile SDKs & Javascript library Operational
90 days ago
100.0 % uptime
Today
Merchant Dashboard ? Operational
90 days ago
99.97 % uptime
Today
Documentation ? Operational
90 days ago
100.0 % uptime
Today
Whatsapp Support Channel Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 19, 2025

No incidents reported today.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025
SERVICE DEGRADATION- DISBURSEMENT/ ACCOUNT TRANSFER
Resolved - This incident has been resolved.
Jan 12, 13:01 GMT
Identified - Dear Team,

We are encountering failures for transactions routed via the central transfer processor for banks (NIBSS), which is affecting our disbursement services. Consequently, you may experience failures when attempting to transfer funds from your wallets to other bank accounts.

These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution.

In the meantime, we are routing transactions via other providers to help mitigate this incident.

We apologize for any inconvenience caused and will provide updates as we receive them.

Thank you for your patience and understanding.
Jan 12, 07:42 GMT
Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025
DOWNTIME - MONNIFY SERVICES
Resolved - This incident has been resolved.
Jan 6, 21:41 GMT
Monitoring - Hi Team,

Please note the reported issue has been resolved and the affected services are working fine.

Thank you for your patience and understanding.
Jan 6, 18:24 GMT
Identified - Dear Partners,

We are sorry to inform you that we're experiencing a downtime across all services affecting virtual account payments, card payments, disbursement service, BVN verification service, and access to the Merchant dashboard.

This is a result of a disruption with a critical infrastructure provider.

We're working hard on this and will provide updates on the resolution.
Jan 6, 16:25 GMT
DOWNTIME - WEMA BANK PAYMENTS
Resolved - This incident has been resolved
Jan 6, 16:13 GMT
Investigating - Dear Team,

We are currently experiencing delays in receiving notifications from Wema Bank. This issue affects payments (collections) made via Wema bank accounts.

We have escalated the matter to Wema Bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.
Jan 6, 06:15 GMT
Jan 5, 2025

No incidents reported.

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