All Systems Operational
Uptime over the past 90 days. View historical uptime.
Payment Collection Operational
90 days ago
100.0 % uptime
Today
Virtual account payments ? Operational
90 days ago
100.0 % uptime
Today
Card payments ? Operational
90 days ago
100.0 % uptime
Today
Disbursements ? Operational
90 days ago
99.92 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Verification APIs Operational
90 days ago
100.0 % uptime
Today
BVN match services ? Operational
90 days ago
100.0 % uptime
Today
Bank account verification service Operational
90 days ago
100.0 % uptime
Today
Mobile SDKs & Javascript library Operational
90 days ago
100.0 % uptime
Today
Merchant Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Documentation ? Operational
90 days ago
100.0 % uptime
Today
Whatsapp Support Channel Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024
SCHEDULE SYSTEM MAINTENANCE - GTBANK
Completed - The scheduled maintenance has been completed.
Oct 17, 19:21 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 11:13 BST
Scheduled - Dear Partners,

Please be informed that GTBank is currently undergoing a system maintenance that started on October 11th at 8:30PM and will continue until October 14th at 10:00AM.

IMPACT:
During this period, payments (collections) made to GTBank accounts, GTBank card payments, and transfers (disbursements) to GTBank accounts may be affected, as their services could be temporarily unavailable.

Please note that all other service providers, including Wema Bank, Fidelity Bank, Sterling Bank, and Moniepoint MFB, will remain fully operational and can be used as alternatives.

We appreciate your understanding and patience during this time.

Thank you.
Oct 11, 20:30 BST
Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024
Oct 11, 2024
DOWNTIME - STERLING BANK PAYMENTS
Resolved - This incident has been resolved.
Oct 11, 00:09 BST
Investigating - Dear Partners,

We are currently experiencing delays in receiving notifications from Sterling Bank. This issue affects payments (collections) made via Sterling Bank accounts.

We have escalated the matter to Sterling Bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Wema Bank, Fidelity Bank, GTB, and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.
Oct 10, 17:33 BST
Oct 10, 2024
SERVICE DEGRADATION- DISBURSEMENT/ ACCOUNT TRANSFER
Resolved - This incident has been resolved.
Oct 10, 22:37 BST
Investigating - Dear Team,

We are encountering failures for transactions routed via the central transfer processor for banks (NIBSS), which is affecting our disbursement services. Consequently, you may experience failures when attempting to transfer funds from your wallets to other bank accounts.

These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution.

In the meantime, we are routing transactions via other providers (Etranzact and habaripay) to help mitigate this incident.

We apologize for any inconvenience caused and will provide updates as we receive them.

Thank you for your patience and understanding.
Oct 9, 22:05 BST
Oct 9, 2024
Oct 8, 2024

No incidents reported.

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