Investigating - Dear Partners,
We regret to inform you that the generation of new reserved accounts for Fidelity Bank has been temporarily suspended due to degraded performance from the bank. During this period, it will not be possible to create new Fidelity Bank virtual Accounts.
Fidelity Bank has been notified about the issue, and they are diligently working to address it.
In the meantime, please note that other banks such as Moniepoint MFB, Wema, Sterling, and GTB are operating normally.
We appreciate your patience and understanding.
Best regards,
Mar 21, 2024 - 11:17 GMT
We regret to inform you that the generation of new reserved accounts for Fidelity Bank has been temporarily suspended due to degraded performance from the bank. During this period, it will not be possible to create new Fidelity Bank virtual Accounts.
Fidelity Bank has been notified about the issue, and they are diligently working to address it.
In the meantime, please note that other banks such as Moniepoint MFB, Wema, Sterling, and GTB are operating normally.
We appreciate your patience and understanding.
Best regards,
Mar 21, 2024 - 11:17 GMT
Payment Collection
Operational
Virtual account payments
?
Operational
Card payments
?
Operational
Disbursements
?
Operational
Webhooks
?
Operational
Verification APIs
Operational
BVN match services
?
Operational
Bank account verification service
Operational
Mobile SDKs & Javascript library
Operational
Merchant Dashboard
?
Operational
Documentation
?
Operational
Whatsapp Support Channel
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.