HABARI PAY PROVIDER
Investigating - Dear Valued Partner,

As part of our commitment to delivering seamless experiences, we will be carrying out an urgent update to enhance the reliability of our VPN network infrastructure this weekend. Please see details below:

Start Time : 1.00 am, Sunday 7th June 2026

End Time : 7.00 am, Sunday 7th June 2026

During this downtime, please note that all services will be temporarily unavailable. However, we will work to ensure the maintenance is completed within the stipulated time frame.
Jun 06, 2026 - 15:56 BST
SCHEDULED SYSTEM MAINTENANCE FROM WEMA BANK
Investigating - Dear Valued Partner,

This is a gentle reminder of the scheduled Wema Bank Infrastructure and Network maintenance as detailed below:
* Date: Sunday, 7th June 2026
* Time: 12:00 a.m. – 6:00 a.m.

During this period, you may experience intermittent delays in both inward and outward transaction services. Normal service is expected to resume immediately after the maintenance window.

We kindly advise that you take the necessary steps to mitigate any potential impact on your operations.

We appreciate your continued partnership and understanding as we work to enhance our service reliability and performance.
Should you require any clarification, please do not hesitate to contact us.

Kind regards,

Wema Bank Team
Jun 06, 2026 - 15:54 BST
Uptime over the past 90 days. View historical uptime.
Payment Collection Operational
90 days ago
99.99 % uptime
Today
Virtual account payments Operational
90 days ago
99.99 % uptime
Today
Card payments Operational
90 days ago
100.0 % uptime
Today
Direct Debit Operational
90 days ago
100.0 % uptime
Today
Disbursements Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Verification APIs Operational
90 days ago
100.0 % uptime
Today
BVN match services Operational
90 days ago
100.0 % uptime
Today
Bank account verification service Operational
90 days ago
100.0 % uptime
Today
Mobile SDKs & Javascript library Operational
90 days ago
100.0 % uptime
Today
Merchant Dashboard Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Whatsapp Support Channel Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 6, 2026

Unresolved incidents: HABARI PAY PROVIDER, SCHEDULED SYSTEM MAINTENANCE FROM WEMA BANK.

Jun 5, 2026

No incidents reported.

Jun 4, 2026
DOWNTIME- STERLING COLLECTIONS
Resolved - Dear partners,

This is resolved. Thank you for your patience.
Jun 4, 10:46 BST
Monitoring - Dear partners,

We are currently receiving low notifications from Sterling Bank. This issue affects payments (collections) made via Sterling Bank accounts.

We have escalated the matter to Sterling Bank and are actively following up with them. We will let you know as soon as the issue is resolved.

Other providers, including Fidelity Bank, WEMA Bank, GTBank, and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.
Jun 4, 09:15 BST
Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
MONIEPOINT COLLECTIONS ISSUE
Resolved - Dear partners,

This has been resolved. Thank you for your patience.
May 29, 14:17 BST
Investigating - Dear partners,

We are currently experiencing issues, causing a delay in receiving some notifications for transactions made to Moniepoint MFB. This affects payments (collections) made via Moniepoint Bank accounts.

We have escalated the matter to the Moniepoint Team and are actively working to resolve this issue. We will inform you as soon as the problem is resolved.

Other providers, including Sterling Bank, Fidelity Bank, GTBank, and Wema, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.
May 29, 12:14 BST
May 28, 2026
ZENITH BANK DOWNTIME
Resolved - This has been resolved.
May 28, 00:33 BST
Identified - Hello team,

Please note that we are receiving "Transaction timed out while waiting for destination bank" from Zenith Bank

Disbursements to this bank will be failing at this time.
May 28, 00:25 BST
May 27, 2026
DOWNTIME- UBA BANK
Resolved - Hello team,

This is resolved
May 27, 14:17 BST
Monitoring - Hello team,

Please note that we are receiving "System malfunction" errors from UBA Bank

Disbursements to this bank will be failing at this time.
May 27, 14:02 BST
May 26, 2026
NIBSS DD DOWNTIME
Resolved - Hello Team,
Please be informed that this issue has been resolved
May 26, 12:52 BST
Monitoring - Dear partners,

We are currently experiencing issues with direct debit transactions, which is causing pending/failed debit and create mandate requests. These challenges originate from NIBSS. We are maintaining close contact with them to get updates on the resolution.

We apologize for any inconvenience caused and will provide updates as we receive them.

Thank you for your patience and understanding.
May 26, 04:57 BST
NIBSS DD MANDATE ACTIVATION DOWNTIME
Resolved - This incident has been resolved.
May 26, 05:26 BST
Monitoring - Dear partners,

Please note that we are experiencing issues with create mandate activation for NIBSS direct debit, which is causing pending create mandate requests. These challenges originate from NIBSS, and we are in close contact with them to get it resolved as soon as possible..

We apologize for any inconvenience caused and will provide updates as we receive them.

Thank you for your patience and understanding.
May 25, 00:42 BST
May 25, 2026
May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

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