NIBSS DOWNTIME

Incident Report for Monnify

Resolved

This issue has been resolved

Posted Apr 11, 2026 - 01:19 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 11, 2026 - 00:32 BST

Investigating

We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service.

Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts.
These challenges originate from NIBSS. We are maintaining close contact with them to get updates on the resolution.

We apologize for any inconvenience caused and will provide updates as we receive them.

Posted Apr 10, 2026 - 21:39 BST

This incident affected: Disbursements.