DOWNTIME- WEMA COLLECTIONS

Incident Report for Monnify

Resolved

This incident has been resolved.

Posted Jan 19, 2026 - 13:26 GMT

Monitoring

Dear team,

We are currently receiving low notifications from Wema Bank. This issue affects payments (collections) made via Wema Bank accounts.
We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Sterling Bank, Fidelity Bank, GTBank and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.

Posted Jan 19, 2026 - 12:22 GMT

This incident affected: Payment Collection (Virtual account payments).