Monnify Status - DOWNTIME - FIDELITY BANK PAYMENTS

DOWNTIME - FIDELITY BANK PAYMENTS

Incident Report for Monnify

Resolved

This incident has been resolved.

Posted Jan 23, 2024 - 21:05 GMT

Identified

Dear Partners,

Please be informed that we are not receiving notifications from Fidelity Bank at the moment. This affects payments (collections) via Fidelity Bank accounts and transfers (disbursement) through Fidelity Bank.

It has been escalated to Fidelity Bank.

We are following up with them and will let you know once this is resolved.

Posted Jan 23, 2024 - 12:57 GMT

This incident affected: Payment Collection (Virtual account payments) and Disbursements.