Monnify Status - DOWNTIME - FIDELITY BANK PAYMENTS

DOWNTIME - FIDELITY BANK PAYMENTS

Incident Report for Monnify

Resolved

This incident has been resolved.

Posted Apr 16, 2024 - 21:29 BST

Investigating

Dear Partners,

Fidelity bank is currently unable to receive payments. This affects collections via Fidelity bank accounts as well as disbursements to Fidelity bank account numbers.

This has been escalated to Fidelity Bank.

We are following up with them and will let you know once this is resolved.

Regards,

Posted Apr 16, 2024 - 18:18 BST

This incident affected: Payment Collection (Virtual account payments) and Disbursements.