DISBURSEMENT DOWNTIME

Incident Report for Monnify

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 15:36 BST

Update

This has been resolved.
Posted Oct 20, 2025 - 15:35 BST

Investigating

Dear Team,

We are experiencing internal difficulties with disbursements at the moment. Consequently, Merchants may encounter failures/Pending transactions while attempting to transfer funds from their wallets to other banks.

The technical team is currently working on resolving this issue ASAP.

We apologize for any inconvenience this may cause and will keep you informed of our progress.

Thank you for your patience and understanding.
Posted Oct 20, 2025 - 14:58 BST
This incident affected: Disbursements.
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