DISBURSEMENT DOWNTIME

Incident Report for Monnify

Resolved

Hello team,

This has been resolved. Disbursement transactions are now processing successfully.

Posted Feb 21, 2026 - 23:41 GMT

Investigating

Hello team,

We are experiencing internal difficulties with disbursements at the moment.

Consequently, Merchants may encounter pending/failed transactions when transferring funds from their wallets to other banks. The technical team is currently working on resolving this issue ASAP.

We apologize for any inconvenience this may cause and will keep you informed of our progress.
Thank you for your patience and understanding.

Posted Feb 21, 2026 - 23:27 GMT

This incident affected: Disbursements.