DOWNTIME - WEMA BANK PAYMENTS
Incident Report for Monnify
Resolved
This incident has been resolved
Posted Jan 06, 2025 - 16:13 GMT
Investigating
Dear Team,

We are currently experiencing delays in receiving notifications from Wema Bank. This issue affects payments (collections) made via Wema bank accounts.

We have escalated the matter to Wema Bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.
Posted Jan 06, 2025 - 06:15 GMT
This incident affected: Payment Collection (Virtual account payments).