DOWNTIME - STERLING BANK PAYMENTS
Incident Report for Monnify
Resolved
This incident has been resolved.
Posted Mar 27, 2024 - 12:36 GMT
Identified
Dear Partners,

Please be informed that we are not receiving notifications from Sterling bank at the moment. This affects payments (collections) via Sterling bank accounts.

It has been escalated to Sterling bank.

We are following up with them and will let you know once this is resolved.
Posted Mar 27, 2024 - 12:06 GMT
This incident affected: Payment Collection (Virtual account payments).