WEMA BANK DOWNTIME

Incident Report for Monnify

Resolved

Hi Team, this has been resolved.

Disbursements to Wema Bank are fine now.

Posted Aug 28, 2025 - 12:11 BST

Investigating

Dear Team,

We are currently experiencing errors in disbursement and delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank account and Disbursement.

We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Sterling Bank, Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.

Posted Aug 28, 2025 - 06:34 BST

This incident affected: Payment Collection (Virtual account payments) and Disbursements.