Monnify Status

Mar 31, 2025

Resolved - This incident has been resolved.
Mar 31, 11:39 BST

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 11:32 BST

Investigating - Dear Team,

We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts.

These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution.
We apologize for any inconvenience caused and will provide updates as we receive them.

Thank you for your patience and understanding.
Mar 31, 11:28 BST

Mar 30, 2025

DOWNTIME - WEMA BANK COLLECTIONS

Resolved - This incident has been resolved.
Mar 30, 19:04 BST

Identified - Dear Partners,

We are currently experiencing delays in receiving notifications from Wema Bank. This issue affects payments (collections) made via Wema Bank accounts.

We have escalated the matter to Wema Bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Sterling Bank, Fidelity Bank, GTB, and Moniepoint MFB, remain fully operational and are available as alternatives.
Mar 30, 18:15 BST

DOWNTIME - UNITED BANK FOR AFRICA PLC DISBURSEMENT

Resolved - This incident has been resolved.
Mar 30, 12:45 BST

Investigating - Hi Team,

Please note that we are receiving "Beneficiary bank not available" from United Bank for Africa Plc.

Disbursements to this bank will be failing at this time.
Mar 30, 10:48 BST

DOWNTIME -OPAY DISBURSEMENTS

Resolved - This incident has been resolved.
Mar 30, 10:46 BST

Investigating - Hi Team,

Please note that we are receiving "Beneficiary bank not available" from Paycom(opay ) Bank.

Disbursements to this bank will be failing at this time.
Mar 30, 03:01 BST

DOWNTIME - UNION BANK DISBURSEMENT

Resolved - This incident has been resolved.
Mar 30, 10:45 BST

Monitoring - Dear partners,

Please note that we are receiving "Beneficiary bank not available" from Union bank .

Disbursements to this bank will be failing at this time
Mar 29, 14:59 GMT

Mar 29, 2025

Mar 28, 2025

DOWNTIME - UNION BANK

Resolved - This incident has been resolved.
Mar 28, 11:29 GMT

Investigating - Dear partners,

Please note that we are receiving "Beneficiary bank not available" from Union bank .

Disbursements to this bank will be failing at this time
Mar 28, 09:49 GMT

Mar 27, 2025

DOWNTIME - WEMA BANK COLLECTIONS

Resolved - This incident has been resolved.
Mar 27, 16:48 GMT

Identified - Dear Partners,

We are currently experiencing delays in receiving notifications from Wema Bank. This issue affects payments (collections) made via Wema Bank accounts and transfers (disbursements) into Wema Bank accounts.

We have escalated the matter to Wema Bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Sterling Bank, Fidelity Bank, GTB, and Moniepoint MFB, remain fully operational and are available as alternatives.
Mar 27, 15:29 GMT

NIBSS - DOWNTIME

Resolved - This has been resolved and disbursements are now processing fine.
Mar 27, 15:29 GMT

Investigating - Dear Partners,

We are encountering issues with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, merchants may experience delays (pending disbursements) and failures when transferring funds from their wallets to other bank accounts.

These challenges are originating from our connection with NIBSS. We are maintaining close contact with them to get updates on the resolution. We are mitigating this challenge by routing transactions via other providers.

We apologize for any inconvenience caused and will provide updates as we receive them.
Mar 27, 15:00 GMT

DOWNTIME - KUDA MFB DISBURSEMENTS

Resolved - This incident has been resolved.
Mar 27, 14:07 GMT

Investigating - Hi Team,

Please note that we are receiving "Beneficiary bank not available " from kuda Microfinance bank .

Disbursements to this bank will be failing at this time.
Mar 26, 14:10 GMT

Mar 26, 2025

DOWNTIME - STERLING DISBURSEMENT

Resolved - This incident has been resolved.
Mar 26, 08:45 GMT

Investigating - Dear Partner,

Please note that we are receiving "Beneficiary Bank not available" error from Sterling Bank.

Disbursements to this bank will be failing at this time. Consequently, affecting notifications for collection.
Mar 26, 05:48 GMT

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

DOWNTIME - STANDARD CHARTERED BANK OF NIGERIA LTD. DISBURSEMENTS

Resolved - This incident has been resolved.
Mar 23, 05:58 GMT

Investigating - Hi Team,

Please note that we are receiving "System malfunction by Destination Bank " error from Standard Chartered Bank Nigeria Ltd..

Disbursements to this bank will be failing at this time.
Mar 21, 04:59 GMT

SCHEDULE SYSTEM MAINTENANCE - UNITED BANK FOR AFRICA (UBA)

Completed - The scheduled maintenance has been completed.
Mar 23, 04:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 00:00 GMT

Scheduled - Dear Partners,

Please be informed of United Bank for Africa (UBA) scheduled system maintenance, set to take place from

Date: Sunday, March 23rd, 2025.
Time: 12:00 am to 04:00 am.

IMPACT:
During this period, transfers (disbursements) to United Bank for Africa (UBA) accounts may be affected, as their services could be temporarily unavailable.

We appreciate your understanding and patience during this time.

Thank you.
Mar 22, 19:52 GMT

NIBSS - HIGH RESPONSE TIME

Resolved - This incident has been resolved.
Mar 23, 03:24 GMT

Update - We are continuing to investigate this issue.
Mar 23, 01:15 GMT

Investigating - Dear Team,

We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts.

These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution.
We apologize for any inconvenience caused and will provide updates as we receive them.

Thank you for your patience and understanding.
Mar 23, 01:15 GMT

Mar 22, 2025

DOWNTIME - WEMA BANK COLLECTIONS

Resolved - This incident has been resolved.
Mar 22, 06:43 GMT

Identified - Dear Partners,

We are currently experiencing delays in receiving notifications from Wema Bank. This issue affects payments (collections) made via Wema Bank accounts and transfers (disbursements) into Wema Bank accounts.

We have escalated the matter to Wema Bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Sterling Bank, Fidelity Bank, GTB, and Moniepoint MFB, remain fully operational and are available as alternatives.
Mar 21, 17:56 GMT

Mar 21, 2025

Mar 20, 2025

DOWNTIME - WEMA BANK DISBURSEMENT

Resolved - Hi team, Please be informed that disbursement transactions to Wema bank are now processing fine.
Mar 20, 11:29 GMT

Investigating - Hi Team,

Please note that we are receiving "System malfunction " error from Wema bank.

Disbursements to this bank will be failing at this time.
Mar 20, 10:08 GMT

Mar 19, 2025

DOWNTIME - ACCESS BANK DISBURSEMENT

Resolved - This incident has been resolved.
Mar 19, 17:24 GMT

Investigating - Hi Team,

Please note that we are receiving "Beneficiary bank not available" error from Access bank.

Disbursements to this bank will be failing at this time.
Mar 19, 14:11 GMT

NIBSS - HIGH RESPONSE TIME

Resolved - This incident has been resolved.
Mar 19, 03:04 GMT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 03:01 GMT

Investigating - Dear Team,

We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts.

These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution.
We apologize for any inconvenience caused and will provide updates as we receive them.

Thank you for your patience and understanding.
Mar 19, 02:43 GMT

Mar 18, 2025

No incidents reported.

Mar 17, 2025

NIBSS - DOWNTIME

Resolved - This incident has been resolved
Mar 17, 06:22 GMT

Investigating - Dear Partner

We are encountering issues with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, merchants may experience delays (pending disbursements) and failures when transferring funds from their wallets to other bank accounts.

These challenges are originating from our connection with NIBSS. We are maintaining close contact with them to get updates on the resolution. We are mitigating this challenge by routing transactions via other providers.

We apologize for any inconvenience caused and will provide updates as we receive them.

Thank you for your patience and understanding.
Mar 17, 03:04 GMT

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