All Systems Operational

Uptime over the past 90 days. View historical uptime.
Payment Collection Operational
90 days ago
99.87 % uptime
Today
Virtual account payments ? Operational
90 days ago
99.87 % uptime
Today
Card payments ? Operational
90 days ago
99.87 % uptime
Today
Disbursements ? Operational
90 days ago
99.87 % uptime
Today
Webhooks ? Operational
90 days ago
99.87 % uptime
Today
Verification APIs Operational
90 days ago
99.87 % uptime
Today
BVN match services ? Operational
90 days ago
99.87 % uptime
Today
Bank account verification service Operational
90 days ago
99.87 % uptime
Today
Mobile SDKs & Javascript library Operational
90 days ago
100.0 % uptime
Today
Merchant Dashboard ? Operational
90 days ago
99.86 % uptime
Today
Documentation ? Operational
90 days ago
100.0 % uptime
Today
Whatsapp Support Channel Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 26, 2025

No incidents reported today.

Apr 25, 2025
DOWNTIME - GTB BANK DISBURSEMENTS
Resolved - This incident has been resolved.
Apr 25, 22:42 BST
Investigating - Dear Team,

Please note that we are receiving "Transacton timed out while waiting for destination bank" from GTB.

Disbursements to this bank will be failing at this time
Apr 25, 15:46 BST
DOWNTIME - UNION BANK
Resolved - This incident has been resolved
Apr 25, 15:51 BST
Investigating - Dear Team,

Please note that we are receiving "Beneficiary Bank not available" from UNION Bank

Disbursements to this bank will be failing at this time.
Apr 25, 13:45 BST
DOWNTIME - WEMA BANK
Resolved - This incident has been resolved
Apr 25, 15:15 BST
Update - We are continuing to investigate this issue.
Apr 25, 12:00 BST
Investigating - Dear Team,

Please note that we are receiving "Beneficiary Bank not available" error from Wema Bank

Disbursements to this bank will be failing at this time.
Apr 25, 11:59 BST
DOWNTIME - WEMA BANK
Resolved - This incident has been resolved.
Apr 25, 00:31 BST
Investigating - Dear Team,
Please note that we are receiving "Beneficiary Bank not available" error from Wema Bank
Disbursements to this bank will be failing at this time.
Apr 24, 22:31 BST
Apr 24, 2025
Apr 23, 2025

No incidents reported.

Apr 22, 2025
DOWNTIME - DISBURSEMENT TO UNION BANK
Resolved - This incident has been resolved.
Apr 22, 06:13 BST
Investigating - Dear Team,

Please note that we are receiving "Beneficiary Bank not available" from Union bank .

Disbursements to this bank will be failing at this time.
Apr 21, 16:33 BST
Apr 21, 2025
Apr 20, 2025

No incidents reported.

Apr 19, 2025
DOWNTIME - DISBURSEMENT TO PAYCOM (OPAY)
Resolved - This incident has been resolved.
Apr 19, 13:33 BST
Investigating - Dear Partner,

Please note that we are receiving "Beneficiary Bank not available" error from Opay.

Disbursements to this bank will be failing at this time.
Apr 19, 10:21 BST
Apr 18, 2025
DOWNTIME - WEMA BANK PAYMENTS
Resolved - This incident has been resolved.
Apr 18, 06:35 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 18, 02:21 BST
Identified - Dear Team,

We are currently experiencing delays in receiving notifications from Wema Bank. This issue affects payments (collections) and transfers made via Wema Bank accounts.

We have escalated the matter to Wema Bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Sterling Bank, Fidelity Bank, GTB, and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.
Apr 17, 21:46 BST
Apr 17, 2025
Apr 16, 2025

No incidents reported.

Apr 15, 2025
DOWNTIME - GT BANK COLLECTIONS
Resolved - This incident has been resolved.
Apr 15, 04:01 BST
Identified - The issue has been identified and a fix is being implemented.
Apr 15, 00:58 BST
Investigating - Dear Team,
We are currently experiencing delays in receiving notifications from GT bank. This issue affects payments (collections) made via GTBank accounts.
We have escalated the matter to GTBank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Wema Bank and Moniepoint MFB, remain fully operational and are available as alternatives.
Thank you for your understanding and patience.
Apr 15, 00:55 BST
DOWNTIME - STERLING BANK COLLECTIONS
Resolved - This incident has been resolved.
Apr 15, 03:01 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 02:28 BST
Identified - The issue has been identified and a fix is being implemented.
Apr 15, 00:59 BST
Investigating - Hello Team,

We are currently experiencing delays in receiving notifications from Sterling bank. This issue affects payments (collections) made via Sterling bank accounts.

We have escalated the matter to Sterling bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Wema Bank and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.
Apr 15, 00:34 BST
DOWNTIME - FIDELITY BANK COLLECTIONS
Resolved - This incident has been resolved.
Apr 15, 03:00 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 02:29 BST
Identified - Dear Team,

We are currently experiencing delays in receiving notifications from Fidelity bank. This issue affects payments (collections) made via Fidelity Bank accounts.

We have escalated the matter to Fidelity Bank and are actively following up with them. We will inform you as soon as the issue is resolved.
Other providers, including Wema Bank and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.
Apr 15, 00:57 BST
Dowtime- Monnify Dashboard
Resolved - This incident has been resolved.
Apr 15, 00:53 BST
Identified - Dear Partners,

We are sorry to inform you that we're experiencing downtime on the Monnify dashboard, which is affecting access to the merchant web application.

Our technical team is working on this and updates will be shared on the progress of the resolution.

Thank you for your patience.
Apr 15, 00:05 BST
Apr 14, 2025
NIBBS DOWNTIME
Resolved - This incident has been resolved.
Apr 14, 13:22 BST
Investigating - Dear Team,
We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts.
These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution.
We apologize for any inconvenience caused and will provide updates as we receive them.
Thank you for your patience and understanding.
Apr 14, 12:03 BST
DOWNTIME - ACCESS DISBURSEMENT
Resolved - This incident has been resolved.
Apr 14, 07:01 BST
Investigating - Hi Partner,

Please note that we are receiving "Transaction timed out while waiting for destination bank" error from Access bank.

Disbursements to this bank will be failing at this time.
Apr 14, 00:58 BST
DOWNTIME - TAJ BANK DISBURSEMENT
Resolved - This incident has been resolved.
Apr 14, 00:41 BST
Update - We are continuing to monitor for any further issues.
Apr 13, 15:37 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 13, 15:37 BST
Investigating - Hi Partner,

Please note that we are receiving "Beneficiary Bank not available" error from Taj bank .

Disbursements to this bank will be failing at this time.
Apr 13, 07:24 BST
Apr 13, 2025
DOWNTIME - UNITY BANK DISBURSEMENTS
Resolved - This incident has been resolved.
Apr 13, 09:52 BST
Investigating - Hi Team,

Please note that we are receiving "Beneficiary Bank not available" error from Unity Bank Plc.

Disbursements to this bank will be failing at this time.
Apr 13, 08:14 BST
Apr 12, 2025
DOWNTIME - GLOBUS BANK DISBURSEMENTS
Resolved - This incident has been resolved.
Apr 12, 11:31 BST
Investigating - Dear Team,

Please note that we are receiving "Transaction timed out while waiting for destination bank" from Union Bank.

Disbursements to this bank will be failing at this time.
Apr 12, 06:39 BST
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