All Systems Operational

Uptime over the past 90 days. View historical uptime.
Payment Collection Operational
90 days ago
100.0 % uptime
Today
Virtual account payments Operational
90 days ago
100.0 % uptime
Today
Card payments Operational
90 days ago
100.0 % uptime
Today
Direct Debit Operational
90 days ago
100.0 % uptime
Today
Disbursements Operational
90 days ago
99.98 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Verification APIs Operational
90 days ago
100.0 % uptime
Today
BVN match services Operational
90 days ago
100.0 % uptime
Today
Bank account verification service Operational
90 days ago
100.0 % uptime
Today
Mobile SDKs & Javascript library Operational
90 days ago
100.0 % uptime
Today
Merchant Dashboard Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Whatsapp Support Channel Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 21, 2026

No incidents reported today.

Jan 20, 2026
DISBURSEMENT DOWNTIME
Resolved - Hi Team,

Apologies for the inconvenience.

Please note this issue has been resolved, and disbursements are being processed successfully.

Thank you for your understanding.
Jan 20, 22:42 GMT
Identified - Dear Team,

We are experiencing internal difficulties with disbursements at the moment. Consequently, Merchants may encounter failures/Pending transactions while attempting to transfer funds from their wallets to other banks.

The technical team is currently working on resolving this issue ASAP.

We apologize for any inconvenience this may cause and will keep you informed of our progress.

Thank you for your patience and understanding.
Jan 20, 22:27 GMT
ZENITH BANK DOWNTIME
Resolved - Hi team,

This has been resolved. Disbursement transactions to Zenith bank are now processing successfully.
Jan 20, 10:47 GMT
Monitoring - Hi Team,

Please note that we are receiving "Transaction timed out while waiting for destination bank" error from "Zenith Bank".

Disbursements to this bank will be failing at this time.
Jan 20, 10:02 GMT
Jan 19, 2026
DOWNTIME- WEMA COLLECTIONS
Resolved - This incident has been resolved.
Jan 19, 13:26 GMT
Monitoring - Dear team,

We are currently receiving low notifications from Wema Bank. This issue affects payments (collections) made via Wema Bank accounts.
We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Sterling Bank, Fidelity Bank, GTBank and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.
Jan 19, 12:22 GMT
WEMA BANK DOWNTIME
Resolved - Hi team,

This has been resolved. Disbursement transactions to Wema bank are now processing successfully.
Jan 19, 13:25 GMT
Identified - Hi team,

Please note that we are receiving "Timeout waiting for response from destination" error from “Wema bank".

Disbursements to this bank will be failing at this time.
Jan 19, 12:15 GMT
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
UNITED BANK FOR AFRICA PLC DOWNTIME
Resolved - This incident has been resolved.
Jan 16, 09:46 GMT
Investigating - Hello team,

We are receiving  "Transaction timed out while waiting for destination bank" error from United Bank For Africa Plc.

Disbursements to this bank will be failing at this time.
Jan 16, 07:51 GMT
Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026
UPDATE - OTP DELIVERY VIA EMAIL
Resolved - This incident has been resolved.
Jan 12, 09:10 GMT
Update - We are continuing to investigate this issue.
Jan 12, 08:29 GMT
Investigating - Dear Team,

We are currently experiencing internal issues affecting OTP delivery via email. As a result, merchants may encounter delays in receiving OTPs through this channel.

Please note that SMS OTP delivery remains fully operational and unaffected at this time. Our technical team is actively working to resolve the email delivery issue as quickly as possible.

We sincerely apologize for any inconvenience this may cause and will provide updates as progress is made.

Thank you for your patience and understanding.
Jan 12, 08:26 GMT
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage