Monnify Status

Sep 7, 2025

Completed - Dear Partner,

We wish to inform you that the scheduled system maintenance on Sunday, September 7, 2025, from 1:00 AM to 2:00 AM (GMT+1) has been successfully completed.

All services remained available throughout the maintenance window, and the work was concluded as planned.

Thank you for your cooperation and continued partnership.
Sep 7, 02:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 01:00 BST

Update - We will be undergoing scheduled maintenance during this time.
Sep 4, 22:00 BST

Scheduled - Dear Partner,

We wish to inform you of a scheduled system maintenance on Sunday, September 7, 2025, from 1:00 AM to 2:00 AM (GMT+1).

This exercise is necessary to strengthen system security, stability and ensure consistent performance across all our services.

Expected impact:

1. All services will remain available throughout the maintenance window.
2. A brief performance slowdown may occur, lasting no longer than 5 minutes.
3. No full downtime is expected.

We will notify you immediately once the maintenance has been successfully completed.

Thank you for your understanding and continued partnership.
Sep 4, 21:50 BST

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

DOWNTIME - ECO BANK DISBURSEMENTS

Resolved - This incident has been resolved.
Sep 3, 19:39 BST

Investigating - Hello Team,

We are receiving "Transaction timed out while waiting for destination bank" error from Eco Bank.

Disbursements to this bank will be failing at this time
Sep 3, 14:16 BST

DOWNTIME - WEMA BANK DISBURSEMENTS

Resolved - This incident has been resolved.
Sep 3, 19:38 BST

Investigating - Hello Team,

We are receiving "Beneficiary bank not available" error from Wema Bank.

Disbursements to this bank will be failing at this time
Sep 3, 15:02 BST

DOWNTIME - WEMA BANK COLLECTIONS

Resolved - This incident has been resolved.
Sep 3, 18:36 BST

Investigating - Dear Team,

We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank accounts.

We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Sterling Bank, Fidelity Bank, GTBank and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.
Sep 3, 15:02 BST

DOWNTIME - WEMA BANK DISBURSEMENTS

Resolved - This incident has been resolved.
Sep 3, 11:18 BST

Investigating - Hello Team,

We are receiving "Beneficiary bank not available" error from Wema Bank.

Disbursements to this bank will be failing at this time
Sep 3, 10:40 BST

DOWNTIME - FCMB DISBURSEMENTS

Resolved - This incident has been resolved.
Sep 3, 11:17 BST

Investigating - Hello Team,

We are receiving "Transaction timed out while waiting for destination bank" error from First City Monument Bank.

Disbursements to this bank will be failing at this time.
Sep 3, 10:42 BST

WEMA COLLECTION DOWNTIME

Resolved - This incident has been resolved.
Sep 3, 09:09 BST

Identified - Dear Team,

We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank accounts.

We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Sterling Bank, Fidelity Bank, GTBank and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.
Sep 2, 23:51 BST

Sep 2, 2025

Sep 1, 2025

WEMA BANK COLLECTIONS

Resolved - This incident has been resolved.
Sep 1, 20:45 BST

Investigating - Dear Team,

We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank accounts.

We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Sterling Bank, Fidelity Bank, GTBank and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.
Aug 30, 16:46 BST

DOWNTIME - UNITY BANK DISBURSEMENT

Resolved - This incident has been resolved.
Sep 1, 04:51 BST

Investigating - Hello Team,

We are receiving "Beneficiary bank not available" error from Unity Bank Plc.

Disbursements to this bank will be failing at this time
Aug 31, 20:34 BST

Aug 31, 2025

SCHEDULE SYSTEM MAINTENANCE

Completed - The scheduled maintenance has been completed.
Aug 31, 02:55 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 01:00 BST

Update - Dear Partner,

We wish to inform you of a scheduled system maintenance on Sunday, August 31, 2025, from 1:00 AM to 1:30 AM (GMT+1).

This exercise is necessary to strengthen system stability and ensure consistent performance across all our services.

Expected impact:

1. All services will remain available throughout the maintenance window.
2. A brief performance slowdown may occur, lasting no longer than 5 minutes.
3. No full downtime is expected.

We will notify you immediately once the maintenance has been successfully completed.

Thank you for your understanding and continued partnership.
Aug 30, 08:22 BST

Scheduled - Dear Partners,

Please note that there will be a brief system maintenance on Sunday, August 31st, 2025, from 1:00 AM to 2:00 AM.

During this time, disbursement and external account settlement transactions may experience delays or eventual failures.

We apologize for any inconvenience and appreciate your patience. Updates will be shared once the maintenance is complete.

Thank you for your understanding.
Aug 30, 08:21 BST

Aug 30, 2025

DOWNTIME - FIRST BANK DISBURSEMENT

Resolved - Hi Team, this has been resolved.

Disbursements to First Bank are fine now.
Aug 30, 09:56 BST

Investigating - Hi Team,

We are receiving "Timeout waiting for response from destination" error from First Bank.
Disbursements to this bank will be failing at this time
Aug 30, 09:14 BST

Aug 29, 2025

WEMA BANK DOWNTIME

Resolved - Disbursement transactions to Wema bank are processing fine now.
Aug 29, 22:00 BST

Investigating - Hello Team,

We are receiving a "Beneficiary bank not available" error from Wema.

Disbursements to this bank will be failing at this time
Aug 29, 18:38 BST

DISBURSEMENT DOWNTIME

Resolved - This incident has been resolved.
Aug 29, 18:53 BST

Update - This has been resolved.
Aug 29, 18:34 BST

Investigating - Dear Team,

We are experiencing internal difficulties with disbursements at the moment. Consequently, Merchants may encounter failures while attempting to transfer funds from their wallets to other banks.

The technical team is currently working on resolving this issue ASAP.

We apologize for any inconvenience this may cause and will keep you informed of our progress.

Thank you for your patience and understanding.
Aug 29, 17:44 BST

Aug 28, 2025

WEMA BANK DOWNTIME

Resolved - Hi Team, this has been resolved.

Disbursements to Wema Bank are fine now.
Aug 28, 12:11 BST

Investigating - Dear Team,

We are currently experiencing errors in disbursement and delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank account and Disbursement.

We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Sterling Bank, Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.
Aug 28, 06:34 BST

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

NIBBS DOWNTIME

Resolved - Please be informed that the high response time issue with the central transfer processor (NIBSS) has now been resolved. Disbursement services have returned to normal, and you should no longer experience delays when transferring funds from your wallet to other bank accounts.
Aug 25, 19:58 BST

Investigating - Dear Team,

We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts.

These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution.

We apologize for any inconvenience caused and will provide updates as we receive them.

Thank you for your patience and understanding.
Aug 25, 18:17 BST

DOWNTIME - WEMA BANK COLLECTIONS

Resolved - This incident has been resolved.
Aug 25, 18:03 BST

Update - We are continuing to investigate this issue.
Aug 25, 08:06 BST

Investigating - Dear Team,

We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank account.

We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.
Aug 24, 19:55 BST

NIBSS DOWNTIME | 20250825

Resolved - Dear Team,

Please be informed that the high response time issue with the central transfer processor (NIBSS) has now been resolved. Disbursement services have returned to normal, and you should no longer experience delays when transferring funds from your wallet to other bank accounts.

We appreciate your patience and understanding during this time.
Aug 25, 12:41 BST

Investigating - Dear Team,

We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts.

These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution.

We apologize for any inconvenience caused and will provide updates as we receive them.

Thank you for your patience and understanding.
Aug 25, 09:31 BST

DOWNTIME - NIBSS (INTERMITTENT)

Resolved - This incident has been resolved.
Aug 25, 00:00 BST

Investigating - Dear Team,

We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts.

These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution.

We apologize for any inconvenience caused and will provide updates as we receive them.

Thank you for your patience and understanding.
Aug 24, 22:53 BST

Aug 24, 2025

WEMA COLLECTIONS DOWNTIME

Resolved - This incident has been resolved.
Aug 24, 18:19 BST

Investigating - Dear Team,

We are currently experiencing delays in receiving notifications from Wema bank. This issue affects payments (collections) made via Wema bank account.

We have escalated the matter to Wema bank and are actively following up with them. We will inform you as soon as the issue is resolved.

Other providers, including Fidelity Bank, GTBank, Sterling Bank, and Moniepoint MFB, remain fully operational and are available as alternatives.

Thank you for your understanding and patience.
Aug 24, 15:42 BST

NIBBS DOWNTIME - 20250823

Resolved - This incident has been resolved.
Aug 24, 04:32 BST

Investigating - Dear Team,

We are encountering a high response time with the central transfer processor for banks (NIBSS), which is affecting our disbursement service. Consequently, you may experience delays (pending disbursements) when attempting to transfer funds from your wallet to other bank accounts.

These challenges are originating from NIBSS. We are maintaining close contact with them to get updates on the resolution.

We apologize for any inconvenience caused and will provide updates as we receive them.

Thank you for your patience and understanding.
Aug 23, 18:55 BST

All Systems Operational

Past Incidents

All Systems Operational

Related

Past Incidents